Shipping policy

Shipping Policy for WADH.store

 


Effective Date: [30-10-2025]

Last Updated: [30-10-2025]


At WADH Perfumes, we take pride in ensuring that every order reaches you quickly, safely, and in perfect condition. Our goal is to deliver a smooth and elegant shopping experience that reflects the quality of our fragrances.

 

 

 

1. Order Processing Time

 

 

  • All confirmed orders are processed within 1–2 business days (excluding weekends and public holidays).

  • Orders placed after business hours will be processed the following working day.

  • Once your order is ready, you will receive a confirmation email with tracking information.

 

 

 

 

2. Shipping Within the UAE

 

 

  • Standard delivery across the UAE takes approximately 1–3 business days after dispatch.

  • We partner with trusted courier services to ensure fast and reliable delivery.

  • Shipping is free on orders above AED [insert value].

  • A small delivery fee may apply for orders below the free-shipping threshold.

 

 

 

 

3. International Shipping

 

 

  • We offer international shipping to selected countries.

  • Delivery time varies by destination, typically 5–10 business days.

  • Customs duties, import taxes, or handling fees (if any) are the responsibility of the customer.

  • Some destinations may have restrictions on shipping perfumes or alcohol-based products — please check local import regulations before placing your order.

 

 

 

 

4. Tracking Your Order

 


Once your order ships, you will receive a tracking number via email or SMS.

You can track your shipment in real time until it reaches your destination.


If you do not receive your tracking details within 48 hours of dispatch, please contact us at wadhstore@gmail.com.

 

 

 

5. Delivery Policy

 

 

  • Deliveries are made to the address provided at checkout. Please ensure the address and contact details are accurate.

  • If a delivery attempt fails due to an incorrect address or unavailability, re-delivery fees may apply.

  • Once the courier confirms delivery, WADH Perfumes is not responsible for lost or stolen packages.

 

 

 

 

6. Pre-Orders & Personalized Items

 

 

  • Engraved or customized perfume bottles may require an additional 2–4 business days for preparation before shipment.

  • You will be notified once your custom order has been dispatched.

 

 

 

 

7. Damaged Packages

 


If your order arrives damaged or tampered with, please contact us within 48 hours of receiving it.

Include photos of the damaged product and packaging so we can assist with a replacement or refund.

 

 

 

8. Shipping Delays

 


While we strive for timely deliveries, delays may occur due to weather conditions, customs processing, or courier issues.

We appreciate your understanding and patience in such rare cases.

 

 

 

9. Contact Us

 


For any shipping-related inquiries, please contact:


WADH Perfumes

Email: wadhstore@gmail.com

Website: https://wadh.store

United Arab Emirates